J'ai conçu un modèle de notification pour les mails avec des blocs de couleur, je vous mets un aperçu du modèle ci-joint.
Modifié le code avec l'url de votre logo avant de vous en servir.
Code : Tout sélectionner
<!DOCTYPE html>
<html lang="fr">
<head>
<meta charset="UTF-8">
<title>Notification ticket</title>
</head>
<body style="margin:0; padding:0; background-color:#f4f6f9; font-family:Arial, sans-serif;">
<table width="100%" cellpadding="0" cellspacing="0" style="background-color:#f4f6f9; padding:20px 0;">
<tr>
<td align="center">
<!-- CONTAINER -->
<table width="680" cellpadding="0" cellspacing="0" style="background:#ffffff; border:1px solid #e5e7eb;">
<!-- LOGO -->
<tr>
<td align="center" style="padding:20px 0 20px 0; background:#ffffff;">
<a href="https://doco-services.fr" target="_blank" style="text-decoration:none;">
<img src="https://i.postimg.cc/Twym8tbz/DOCO-SERVICES.jpg" alt="Logo Société" style="max-width:200px; height:auto;">
</a>
</td>
</tr>
<!-- HEADER -->
<tr>
<td style="background-color:##mail_color_title#; color:#ffffff; padding:20px; font-size:20px; font-weight:bold;">
#mail_object#
</td>
</tr>
<!-- INTRO -->
<tr>
<td style="padding:20px; color:##mail_color_text#;">
#mail_txt#
</td>
</tr>
<!-- BLOC DEMANDEUR + TITRE -->
<tr>
<td style="padding:0 20px 20px 20px;">
<table width="100%" cellpadding="0" cellspacing="0" style="background:#f9fafb; border:1px solid #e5e7eb;">
<tr>
<td style="padding:15px;">
<p style="margin:0 0 8px 0;"><strong>#user# :</strong> #ticket_user#</p>
<p style="margin:0;"><strong>#title# :</strong> #ticket_title#</p>
</td>
</tr>
</table>
</td>
</tr>
<!-- RESOLUTION (SANS LIGNE EN DESSOUS) -->
<tr>
<td style="padding:0 20px 20px 20px;">
<table width="100%" cellpadding="0" cellspacing="0" style="border-left:5px solid #10b981; background:#ecfdf5;">
<tr>
<td style="padding:15px;">
<p style="margin:0 0 8px 0; font-weight:bold;">#resolution#</p>
<p style="margin:0;">#ticket_resolution#</p>
</td>
</tr>
</table>
</td>
</tr>
<!-- DESCRIPTION -->
<tr>
<td style="padding:0 20px 20px 20px;">
<table width="100%" cellpadding="0" cellspacing="0" style="background:#f9fafb; border:1px solid #e5e7eb;">
<tr>
<td style="padding:15px;">
<p style="margin:0 0 10px 0; font-weight:bold;">#description#</p>
<p style="margin:0;">#ticket_description#</p>
</td>
</tr>
</table>
</td>
</tr>
<!-- DETAILS (⚠️ PAS DE BORDER-TOP ICI) -->
<tr>
<td style="padding:0 20px 20px 20px;">
<table width="100%" cellpadding="0" cellspacing="0" style="background:#f7fcff; border:1px solid #e5e7eb;">
<tr>
<td style="padding:15px;">
<p style="margin:5px 0;"><strong>#technician# :</strong> #ticket_technician#</p>
<p style="margin:5px 0;"><strong>#state# :</strong> #ticket_state#</p>
<p style="margin:5px 0;"><strong>#date_create# :</strong> #ticket_date_create#</p>
<p style="margin:5px 0;"><strong>#date_res# :</strong> #ticket_date_res#</p>
<p style="margin:5px 0;"><strong>Temps passé :</strong> #ticket_time#</p>
</td>
</tr>
</table>
</td>
</tr>
<!-- FOOTER -->
<tr>
<td style="padding:20px; background:#f9fafb; border-top:1px solid #e5e7eb; font-size:13px; color:#6b7280;">
#mail_txt_end#
</td>
</tr>
</table>
</td>
</tr>
</table>
</body>
</html>
